Source
Open to full-time roles

I turn complex needs into practical systems.

I'm an early-career AI implementation and product operations professional focused on helping teams turn complex needs into practical systems, workflows, and customer-facing tools. My experience spans technology, operations, communication, and sports business, with a focus on making technology work for real people and business processes.

700+

automated videos shipped

20+

client and operational accounts supported

OpenAI x Handshake

Codex finalist

01 / Latest News

Recognition

OpenAI x Handshake Codex Creator Challenge finalist.

OpenAI and Handshake selected my project, TSA Tracker, as a finalist in the 2026 Codex Creator Challenge. TSA Tracker is a live airport utility that provides travelers with real-time checkpoint wait times, airport-specific guidance, and recent history. My goal with this project is to allow travelers to make informed, data-driven decisions rather than guessing.

Attached evidence

OpenAI x Handshake Codex Creator Challenge Finalist award graphic

Award graphic from the LinkedIn announcement post.

View Post

Sports business + applied technology

Sports & client-facing

Account ManagementClient Relationship ManagementCompetitive IntelligenceMarket PositioningSales SupportRetention StrategyStakeholder Management

How I work

Workflow Automation
n8n
AI Tools
Data Analysis
API Integration
Technical Translation
Workflow Automation
n8n
AI Tools
Data Analysis
API Integration
Technical Translation
02 / Case studies

Selected Work

Practical products and workflows that show how I turn real user, client, and operational needs into systems people can use or inspect.

Case 01

Flagship
Live
HomerTrakker logo — automated MLB highlight and content pipeline

HomerTrakker

Output verified

An end-to-end automated pipeline that polls MLB's StatsAPI in real time for home runs, downloads broadcast highlights, compiles vertical Shorts via FFmpeg, and auto-uploads to YouTube with Statcast-enriched metadata. 700+ videos published, 709,089 views on @SportsTrakker.

709,089

public YouTube views

n8nJavaScriptAPI integration+2

Case 02

FlagshipNew
Live
ED

EdgePredict

Output verified

A rules-based sports market intelligence system comparing Kalshi pricing against sportsbook consensus, estimating positive EV with hard risk controls before any action is allowed — an exploration of how data and automation apply to sports markets.

Live

public demo with hard risk rules

ReactTypeScriptVite+2

Case 03

Flagship
Live
TSA Tracker logo — real-time airport wait-time tracking app

TSA Tracker

Output verified

A real-time TSA wait-time tracking web app — a broader example of the same build-and-ship approach applied outside of sports: real-time data, automation, and a live product people actually use.

10.7K

users in the first 30 days

PythonFlaskWeb Scraping+5

Case 04

Flagship
Pipeline
CL

ClarityCheck

Build track

A PDF trust scanner that detects hidden text, metadata issues, and manipulation attempts before people or AI systems rely on a document.

In progress

trust scanner project

PythonFastAPIReact+3
03 / Reach & delivery proof

Reach & Delivery Proof

A live view of shipped work, public project evidence, and the systems I’ve built or helped move forward.

Sports + technical proof

Live and portfolio-backed signals for reach, real-world use, and delivery.

Sources attached

HomerTrakker

Source: YouTube channel API

TSA Tracker

Source: live traffic endpoint

04 / Technical edge in practice

How I turn needs into useful systems.

I start with a real business, customer, or operational need, make the work more repeatable, and ship something people can use or inspect.

Step 01

Input

Start with the need

Identify the fan, client, revenue, or event-operations need worth solving.

Step 02

Transform

Build the repeatable play

Pair the right data, workflow, and tools to make the work more reliable and scalable.

Step 03

Check

Keep it practical

Add the context, checks, and handoffs that make the output useful to real people.

Step 04

Output

Show the outcome

Deliver a campaign asset, workflow, video, live app, or case study people can use or inspect.

05 / Operating context

Experience

AskRai

Consulting
May 2026 – Present

Consultant

  • Support competitive intelligence and go-to-market work for an AI company, helping turn market information into clear positioning and usable business materials
  • Help build and manage a competitive intelligence framework to benchmark positioning against major incumbents for leadership to track

BevSpot

Co-op
Apr – Sep 2025

Product Operations Associate

  • Served as a strategic liaison on B2B partner relationships, aligning stakeholder needs with business goals to keep client-facing operations reliable
  • Analyzed customer usage data and feedback to surface opportunities, feeding insights into go-to-market planning and product decisions
  • Streamlined onboarding operations to support scalable client growth with zero added overhead
  • Evaluated competitive tools, market research, partner integrations, and APIs to inform strategy and speed up time-to-market

Satisfi Labs

Co-op
Apr – Sep 2024

Revenue Coordinator

  • Supported client and revenue work across MLB, NBA, NHL, NFL, NASCAR, Madison Square Garden, and multiple universities
  • Used client data and in-house dashboards to identify upsell and retention opportunities across a 20+ account portfolio
  • Built tailored sales presentations and proposals for new business and existing client meetings, helping sales and customer success teams close deals
  • Collaborated cross-functionally with business development and client success to align on growth priorities

Aramark

Co-op
Mar – Oct 2023

Premium Supervisor, Citizens Bank Park

  • Served as a point of contact between VIP clientele and operational staff, translating hospitality and guest service needs into service plans and escalating issues as needed
  • Supported premium hospitality operations for high-profile MLB games and large-scale stadium events, helping coordinate a team of 50+ staff for smooth event-day execution

Blacktop Driveway Sealers

Entrepreneur
Mar 2020 – Sep 2022

Co-Founder & Owner

  • Co-founded and scaled a service business during the pandemic, expanding from driveway sealing into landscaping and home improvement across Westchester County, NY
  • Managed all business functions independently: sales, marketing, customer service, billing, and operations
06 / AI transformation profile

About Me

Where I fit

Where business needs meet practical technology

I'm a Drexel Entrepreneurship & Innovation graduate with a Minor in Business. My experience sits at the intersection of technology, operations, and communication. At AskRai, I support competitive intelligence and go-to-market work for an AI company. At BevSpot, I worked on product operations, partner integrations, onboarding workflows, product feedback, and API evaluation.

Earlier roles at Satisfi Labs, Aramark, and my own service business strengthened my ability to work with clients, coordinate across teams, manage details, and turn changing requirements into action. My experience spans client and revenue support across MLB, NBA, NHL, NFL, and NASCAR, along with premium hospitality operations at Citizens Bank Park.

Understand the business problem

Identify workflow friction, clarify stakeholder needs, and connect operational problems to practical business improvements.

Workflow discoveryClient communicationBusiness context

Design the practical solution

Evaluate AI, automation, APIs, and data workflows to make repeatable work more reliable, useful, and scalable.

AI enablementWorkflow automationAPI integration

Turn insight into proof

Build and ship real products that make the connection between customer needs, operations, and technology visible.

ImplementationAdoption supportPublic evidence
07 / Handoff

Connect

Let's build something useful.

I'm looking for full-time roles in AI implementation, product operations, workflow automation, solutions, technical account work, and technology-enabled business operations. I'm especially interested in teams where I can understand the problem, communicate clearly, build a workable solution, and help people use it.

© 2026 Benjamin Birkhahn